Senior Manager, Digital Commerce Merchandising (Hybrid-Chicago)
Location: Deerfield, Illinois
Job ID 1390217BR
Contributes to the development and oversees the implementation of Digital Commerce merchandising strategies. Directly responsible for shaping online customer-centric pricing, promotions and assortment decisions, as well as guiding digital marketing programs for a given set of categories. Collaborates daily with cross-functional teams to oversee the planning and execution of online merchandising strategy essential to the Organization’s vision. Oversees ongoing business through insight-led decision-making, assortment optimization, category marketing, visual merchandising, and supplier management.
Job Responsibilities
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.”
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
#LI-CB1
Job Responsibilities
- Plans, develops, and is accountable for sales, gross profit level, inventory control, and merchandise turnover objectives for assigned online merchandise categories
- Oversees category performance and develops plans to meet financial goals; presents results and strategies at executive-level
- Responsible for digital merchandising, marketing, and promotion plans to drive omni-channel revenue and profit
- Ensures consistent digitally-enabled end-to-end customer experience, with aligned assortment, price, and promo experience
- Oversees supplier relationships, identifies growth opportunities, and negotiates contracts
- Manages the translation of market competitiveness, customer insights and analyses to ensure well-informed digital merchandising strategies
- Demonstrates category ownership by creating and defending all category strategies and decisions with sound analytics
- Delegates analytical tasks to key support functions and synthesizes results
- Collaborates with Product Management team to guide category-specific functionality and capability for website
- Provides management with business cases for new merchandising initiatives
- Maintains an understanding of Walgreens assortment and projected sales forecasts, gross profit level, and digital merchandising and promotional programs
- Works with cross-functional teams to project sales forecasts and gross profit levels within the assigned categories
- Collaborates and works cross-functionally to develop strategies to mitigate loss and/or optimize profitability
- Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes and relationships
- Cultivates team moral, motivation, and loyalty through continuous training and mentorship, setting obtainable performance goals, providing clear communication and constructive feedback
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.”
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".
#LI-CB1
Basic Qualifications
- Bachelor’s degree and at least 4 years of merchandising experience OR a high school diploma/GED and at least 7 years of merchandising experience
- At least 2 years of experience working with P&L concepts - revenue, cogs, gross profit margin, operating expenses and income
- Knowledge of customer centric retailing principles, the analytics of customer purchase behavior, sourcing, supplier negotiations, visual merchandising, forecasting and promotional strategy
- At least 4 years of experience developing strategic programs in digital merchandising, vendor relations, and marketing in the retail business
- Experience establishing and maintaining relationships with individuals at all levels of the organization, including the executive level, in the business community and with vendors
- Experience collaborating on analysis for market potential evaluation, pricing, and promotions
- Experience directly managing people, including hiring, developing, motivating, and directing people as they work
- Experience with Microsoft Office Suite
- At least 2 years of experience contributing to financial decisions in the workplace
- At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership
- Willing to travel up to/at least 10% of the time for business purposes (within state and out of state)
Preferred Qualifications
- Master's degree OR MBA
- At least 5 years of experience in one or more of the following: retail, procurement/purchasing, merchandising, vendor relations, or retail marketing
- Experience working in the digital space
- At least 2 years’ experience in negotiating deals
Salary Range